Terms & Conditions
A Legal Disclaimer
The information provided by The Old Crown Coaching Inn on our website, in printed materials, and through digital communications is for general informational purposes only. While we strive to keep all information accurate and up-to-date, we make no representations or warranties of any kind, express or implied, about the completeness, accuracy, reliability, suitability, or availability of the information contained within our materials or website.
No Liability: The Old Crown Coaching Inn will not be held liable for any loss or damage, including without limitation, indirect or consequential loss or damage, or any loss or damage whatsoever arising from loss of data or profits arising out of, or in connection with, the use of this website or our services.
External Links: Our website may contain links to external websites that are not controlled or maintained by The Old Crown Coaching Inn. We do not endorse or assume responsibility for the content, policies, or practices of any third-party websites. Users are advised to review the terms and policies of external sites before engaging with them.
Service Changes: The Old Crown Coaching Inn reserves the right to modify, suspend, or discontinue any services, products, or events at any time without prior notice.
Health and Safety: Our establishment complies with all relevant health and safety guidelines. However, we encourage our guests to exercise personal responsibility when using our facilities. Please notify us immediately of any health concerns or safety hazards you may encounter.
Alcohol and Age Restrictions: The Old Crown Coaching Inn adheres to the UK licensing laws regarding the sale and consumption of alcohol. We do not serve alcohol to individuals under the age of 18, and we reserve the right to request identification.
Terms & Conditions - The Basics
Terms & Conditions
Welcome to The Old Crown Coaching Inn. By accessing our website and making use of our services, you agree to comply with and be bound by the following Terms & Conditions. These terms apply to both online interactions (through our website) and physical experiences at our venue, covering our restaurant and hotel facilities.
1. General Terms 1.1 These Terms & Conditions apply to all reservations, bookings, and services provided by The Old Crown Coaching Inn. 1.2 We reserve the right to modify or revise these terms at any time. Updated terms will be posted on our website, and continued use of our site or services indicates acceptance of these changes.
2. Reservations and Bookings 2.1 All room reservations are subject to availability and are confirmed upon receipt of a booking confirmation. 2.2 Restaurant bookings are also subject to availability, and we recommend booking in advance, especially during peak hours and holidays. 2.3 A valid credit or debit card may be required to secure bookings, and pre-payment or deposits may be requested in accordance with specific events, packages, or promotions.
3. Cancellation and Refund Policy 3.1 Accommodation: Cancellations made more than 48 hours before the check-in date are eligible for a full refund. Cancellations within 48 hours may incur a charge equivalent to the first night’s stay. 3.2 Restaurant: For group bookings and special events, cancellations made within 24 hours may incur a cancellation fee. 3.3 Events and Packages: For certain events or special packages, our cancellation policy may differ. Please refer to the event or package terms for details. 3.4 Refunds, where applicable, will be processed back to the original payment method within 5-10 business days.
4. Payment Terms 4.1 All prices listed on our website and at our venue are inclusive of VAT unless otherwise stated. 4.2 Payments for rooms, dining, and other services can be made via major credit and debit cards or in cash (in person only). 4.3 Pre-authorisations may be taken for incidental charges, which will be released after check-out, subject to no outstanding balances.
5. Check-in and Check-out 5.1 Check-in is from 3:00 pm, and check-out is by 11:00 am. 5.2 Late check-out requests may incur additional fees and are subject to room availability.
6. Venue Policies 6.1 Smoking: The Old Crown Coaching Inn is a non-smoking venue. Smoking is only permitted in designated outdoor areas. 6.2 Pets: Pets are welcome in specified areas and must be supervised at all times. Additional fees may apply for pet stays. 6.3 Conduct: We reserve the right to refuse service or entry to any individual whose behaviour is disruptive, inappropriate, or poses a risk to the safety and comfort of other guests and staff.
7. Health, Safety, and Accessibility 7.1 We are committed to providing a safe environment for all guests and comply with health and safety regulations. 7.2 Accessibility accommodations are available, and our staff are trained to assist with any accessibility needs. Please inform us in advance of any specific requirements.
8. Liability and Indemnity 8.1 While we take care to provide a secure environment, The Old Crown Coaching Inn is not liable for any loss or damage to guests’ property. Safe storage facilities are available upon request. 8.2 Guests are advised to take care of personal belongings, and we recommend securing valuables. 8.3 Guests agree to indemnify The Old Crown Coaching Inn against any claims arising from their own actions or those of their guests, including but not limited to damages to property or injury to others.
9. Events and Functions 9.1 Event Bookings: Terms for special events, including weddings, corporate functions, and private parties, may differ. Please refer to specific contracts provided at booking. 9.2 Function Room Hire: A deposit may be required to secure event spaces, which is refundable in line with our cancellation policy. 9.3 Food and Beverage: Outside food and drink are not permitted without prior consent. Special dietary requirements should be communicated in advance.
10. Online and Digital Services 10.1 Our website, content, and any associated platforms are provided "as is" without any warranty. While we strive for accuracy, we make no guarantees regarding content completeness or reliability. 10.2 External links on our website are for information only, and we hold no responsibility for content on linked sites. 10.3 Any data provided by guests, including booking details, is handled according to our Privacy Policy.
11. Privacy and Data Protection 11.1 Personal data provided by guests is collected, stored, and processed in accordance with applicable data protection laws. For more information, please review our Privacy Policy. 11.2 We may occasionally send promotional material. Guests may opt out of these communications at any time.
12. Governing Law These Terms & Conditions are governed by and construed in accordance with the laws of England and Wales. Any disputes arising from these terms will be subject to the jurisdiction of the courts of England and Wales.
Contact Information: For further information or assistance, please contact:
Email: info@theoldcrowncoachinginn.com
Phone: 01367 242744
Address: The Old Crown Coaching Inn, 25 Market Place, Faringdon, SN7 7HU.
Thank you for choosing The Old Crown Coaching Inn. We look forward to welcoming you and providing an exceptional experience.